It’s been about a month since I switched from DSL to Verizon‘s FIOS service. The service has been rock solid, the data rates as advertised, and after a little telephone tag I even got them to do reverse DNS for the one IP I’m using. I’m thinking that cable’s in a little bit of trouble and unless they come up with something a lot better, they’re going to start looking a lot like dialup does compared to cable or DSL. They’ll be the low cost alternative to the “real” services.
Bikerscum
Motorcycles, Homebrewing, Shooting, and more…
Who did you need to talk to at Verizon to get reverse DNS records updated for the static IP addresses associated with your FIOS for business circuit? I can’t seem to find anything on the verizon online business support web site. Did they put in a fixed PTR record for you, or allow a NS / CNAME records?
It was quite the adventure. I called tech support, told them what I wanted, got the verbal equivalent of a blank look, and kept escalating it up the food chain. It took me about 1/2 an hour to convince them that I didn’t want them to delegate the netblock to me, just to change the PTR record from whatever it was to ‘notanut.bikerscum.org’.
Give tech support a call and keep trying. They’ll eventually get you routed to someone who knows what they’re doing.
Oh and mention that you’re hosting a mail server and are getting rejections from other servers because your forward and reverse DNS don’t match. That seems to help, especially since they’re aiming the ‘business’ packages at small businesses.